FAQs


FAQ’S

Background

What is Intermed’s value proposition?
We offer consulting, diagnostics, pharmacy and wellness all under one roof with the highest quality and at affordable prices.
How qualified and experienced are your doctors?
The doctors in Intermed are all post graduates with a degree or diploma in their respective fields and are qualified to practice modern medicine.
What services are offered in your clinic?
We offer consultations with specialist doctors, routine laboratory investigations, x-rays, ultrasounds, echocardiography, a treatment room facility for minor emergencies, preventive health check packages and an on-site pharmacy with home delivery options. Intermed also offers WellMed, a personalised medical wellness programme to help keep you and your family healthy.

Intermed Family Clinics

What are your working hours?
Clinic working hours are 8:00 AM to 9:00 PM Monday-Saturday, 9:00 AM to 2:00 PM -Sunday
Are there any family plans?
At Intermed, we have comprehensive and cost effective health check plans for all family members.

Specialist Services

Which specialties can I find at my neighbourhood Intermed Family Clinic?
At Intermed we have specialists from Internal Medicine, Obstetrics and Gynaecology, Paediatrics, Cardiology and Orthopaedics available to help you and your family stay healthy.

What are the various tests that can be done at Intermed?

We offer routine laboratory investigations performed on blood, urine and other samples. We also have facilities for digital x-rays, ultrasounds, and echocardiography. We also offer a variety of preventive health packages that will help give you a good picture of your current overall health.

Medical records and reports

How are the quality of my records and reports maintained?

We have put processes and checks to maintain quality in all the tests which are performed. These checks ensure that the reports generated are of the highest caliber and unbiased.

Would my medical records be available online?
We are building a system in which you can access your reports and records on line after registering with us and getting a unique ID for the purpose.
Can any person or company access my reports?
No, reports are only given to the patient in question or any person authorised by the patient.
Would you discuss my critical medical report with my family or relatives?

No, we maintain a professional code of privacy and records are not shared with anyone other than the patient unless instructed.When instructed we will discuss patient medical record with anyone authorised by the patient.

Pharmacy

Are there any privileges for senior citizens?

Yes, we offer discounts on all pharmacy products for senior citizens above the age of 65 years.

What are the pharmacy hours?
Pharmacy working hours are 9:00 AM to 9:00 PM Monday-Saturday, 9:00 AM to 2:00 PM -Sunday
Can I buy products at the Intermed pharmacy even if I have a prescription from another doctor?

Yes, you can use our pharmacy services with a valid prescription from outside.

Do I need to be a member to avail pharmacy services?
No, you don’t need to be a member.

Miscellaneous

Does Intermed have tie-ups with any Associations, Hospitals, etc?

We have tied up with the best tertiary care providers in the area to ensure that you receive the same standard of care as Intermed offers.

As a member of one clinic can I use the services in other Intermed clinics?

Your ID will provide access to your medical history to ensure better healthcare delivery.

Are there are special child plans or plans for women?

Yes, we have specially designed plans for children and women. Please call or stop by at your nearest Intermed Family Clinic to hear about our offers.

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